Better Business Bureau of Western Michigan

  • Community Organizations
3330 Claystone St, SE
Grand Rapids, MI 49546
(855) 581-3777
(855) 581-3777
(616) 774-2014 (fax)
Hours:
M-Th 8:30-12:00 & 1:00 -4:30 p.m. Friday 8:30 - 12:00 & 12:30-3:30 p.m.

About Us

Verified, Unbiased Information About Businesses and Charities:
BBB Serving Western Michigan serves 38 counties in the Lower Peninsula, from the Indiana border to our State's capital and north to the read more
  • About

    Verified, Unbiased Information About Businesses and Charities:
    BBB Serving Western Michigan serves 38 counties in the Lower Peninsula, from the Indiana border to our State's capital and north to the Mackinac Bridge.
    BBB helps consumers identify trustworthy businesses and charities, and those that aren’t.
    BBB sets standards for ethical business behavior and monitors compliance.
    BBB sets standards for and evaluates thousands of advertisements each year to ensure that people can trust what advertisers say.
    BBB sets standards for and evaluates the practices of thousands of charities so donors know where their money is going.
    BBB coaches businesses on ethical behavior and how to build stronger, more trusting relationships with their customers.
    Find local businesses via BBB.org and research local charities via Give.org.

  • Whom to Contact

    • Phil Catlett
      President/CEO
      Phone: (855) 581-3777 x108
    • Jack Daley
      VP, Sales & Marketing
      3330 Claystone St, SE
      Grand Rapids, MI 49546
      Phone: (855) 581-3777 x119
      Fax: (616) 774-2014
    • Wendell Gafford
      Business Relations Manager
      3330 Claystone St, SE
      Grand Rapids, MI 49546
      Phone: (855) 581-3777 x116
      Fax: (616) 774-2014

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